This guide shows you how to post a role for your company and take its applications through to a decision.
Before you start
Your company’s hiring workspace is at https://www.sureshake.com/entities/<company-id>/hiring. Use the ID from your company’s URL.
| Task | Who can do it |
|---|---|
| Create, publish and close roles | The company owner |
| Review applications and change status | The owner, and team members whose role includes this permission |
| Send feedback to candidates | The owner, and team members whose role includes this permission |
If you see Hiring access required, your account doesn’t have any of these permissions for the company.
Create a role
Open the form
In the hiring workspace, select Create Role.
Basic Info
Enter the Role Title, which is required, then Description, Location, Work Type and Visibility. Visibility starts as Private.
Compensation
Optionally enter a Minimum and Maximum, with a Currency and Period.
Problem Specs
Add the problems candidates must respond to. Each one needs a Prompt. Success Criteria is optional.
Candidates see the success criteria on the public role page.
Rubric
Add the dimensions you will assess, each with a Name, Weight and scale. Enter the weight as a decimal, so
0.4appears to candidates as 40%.Candidates see your rubric on the public role page. Sureshake shows it but doesn’t score against it, so record your scoring wherever your team keeps it.
Review
Check the summary, then select Create Role. The role is saved as a Draft, and candidates can’t see it through the role page yet.
Publish a role
Open the role and select Publish, then confirm. Who can reach it depends on its visibility:
| Visibility | Who can reach it |
|---|---|
| Public | Anyone, through the hiring page or a direct link |
| Unlisted | Anyone with the link. Unlisted roles also appear on the hiring page, so don’t rely on this setting to keep a role confidential |
| Private | Your team, in the hiring workspace. Candidates can’t open the role page or apply through it |
Once published, select View Public Page to see what candidates see.
Close a role
Open the role and select Close, then confirm. The role stops taking applications through the site and its public page is no longer available. Applications you already received stay in the workspace.
Review applications
Open the applications
In the workspace, select Manage All Roles. Then open Applications on the role you want. You can filter the list by status.
Start the review
Open an application to see the candidate’s name, cover letter and responses. Select Start Review to move it to In Review.
Finish your evaluation
Select Mark Evaluated to move it to Evaluated.
Decide
Select Hire or Reject. See what a decision records.
An application only moves forward through these steps, and you can’t undo a step. You need to mark an application as evaluated before you can reject it. A candidate can withdraw while it is Submitted or In Review.
Send feedback
You can send feedback once you have started a review, including after a decision. You can send it once per application, and you can’t edit it afterwards.
Open the form
On the application, select Give Feedback.
Write your feedback
Add at least one item under Strengths or Areas for Improvement, or write Additional Notes.
Send it
Select Send Feedback to Candidate.
The candidate’s application page shows strengths and areas for improvement. Treat your additional notes as visible to the candidate too, because they are returned with the application.
Use the API
To manage roles and applications from your own systems, see the API reference and the developer guide.